Delivery & Pickup Info
Delivery & Pickup
Ma’s Cajun Meat Pies offers convenient pickup and delivery options designed to make enjoying our Louisiana specialties easy. We serve customers from our kitchen at 1814 Louisiana 119, Natchez, LA 71456, and deliver within a 100-mile radius. For customers beyond that zone, special orders can be arranged when possible. This page explains how delivery and pickup work, outlines service areas, provides scheduling guidance, and lists packaging and safety information to ensure a smooth experience.
Why Clear Delivery & Pickup Policies Matter
Food delivery and pickup involve more than logistics—they’re about preserving quality, ensuring food safety, and providing reliable timing. Clear policies help customers plan meals, schedule events, and trust that their orders will arrive fresh and delicious. Ma’s emphasizes transparency in fees, timeframes, and limitations so you can order with confidence.
Service Area and Delivery Radius
Standard Delivery Radius
Ma’s delivers within 100 miles of our Natchez location (1814 Louisiana 119). This local radius enables us to maintain food quality during transit.
Special Orders Outside 100 Miles
For large events or special circumstances, we can discuss exceptions beyond 100 miles. Special orders may require additional lead time and transport arrangements.
How to Schedule Pickup
Phone Orders
Call +1 (318) 609-1070 to place your order and schedule a pickup time.
Walk-ins
We welcome walk-in purchases while supplies last; however, ordering ahead is recommended to guarantee availability.
Pickup Location
Orders are collected at our kitchen—1814 Louisiana 119, Natchez, LA 71456.
Timing
For same-day pickups, call early to confirm production capacity. For larger or special orders, schedule at least 48–72 hours in advance.
How Delivery Works
Placing an Order
Call +1 (318) 609-1070 to arrange delivery; provide address details, preferred delivery window, and special instructions.
Confirmation
We confirm delivery timing, estimated cost (including any delivery fees), and payment method.
Packaging & Transport
Orders are packaged to retain temperature and freshness. Hot foods are secured in insulated carriers; chilled items are appropriately chilled.
Delivery Window
Delivery windows are coordinated to ensure timely arrival—our drivers will call if there are any changes.
Delivery Fees & Minimums
Minimum Order
Some deliveries may require a minimum order amount—call to confirm when placing your order.
Delivery Fees
Fees vary based on distance and order size. Customers within closer proximity typically incur lower delivery charges.
Special Order Charges
Orders outside the standard radius or requiring expedited transport may include additional fees based on logistics.
Safety, Freshness & Temperature Control
Hot Foods: Kept in insulated carriers to preserve warmth while preventing overcooking during transport.
Cold Foods: Refrigerated items are packed to maintain safe temperatures until delivery.
Food Safety: We follow local health code requirements—perishable items are kept at safe temperatures and delivered promptly.
Delivery for Events & Catering
Early Planning
For catering and large events, contact us well in advance to secure production slots and manage logistics.
Coordinated Timelines
We coordinate delivery times so food arrives ready to serve; for buffet-style events we can suggest appropriate holding and warming methods.
Contactless Options and Special Requests
Contactless Delivery: Available upon request for customers who prefer minimal direct interaction.
Special Instructions: Provide gate codes, specific delivery sites, or contact person details when ordering.
What to Expect at Pickup
Order Confirmation: Bring your confirmation number or provide your name and phone number for staff to retrieve your order.
Packaging: Orders are packed for transport. For catering orders, we provide appropriate containers and serving utensils upon request.
Payment: Confirm payment at pickup—credit card and other payment options are available.
Frequently Asked Questions Preview
Can you deliver to hotels or event venues?
Yes—please provide the venue contact and delivery instructions when ordering.
Do you deliver on weekends and holidays?
We attempt to accommodate weekend orders; holiday delivery may require additional lead time due to high demand.
How early should I place a catering order?
For most events, place orders 3–7 days in advance. Large or customized events should be scheduled earlier.
Preparing for Delivery or Pickup
Clear Instructions: Provide accurate address and contact info to avoid delays.
Accessibility: If the delivery location is hard to find, provide landmarks or access instructions.
Time Buffer: Allow a short buffer for local traffic or kitchen adjustments—we aim for punctuality and communicate changes proactively.
How to Contact Us for Orders
Call +1 (318) 609-1070 to place orders, schedule pickups, or arrange deliveries. Pickup at 1814 Louisiana 119, Natchez, LA 71456.
Satisfaction and Problem Resolution
If a delivery or pickup issue arises—missing items, temperature concerns, or timing conflicts—contact us immediately and we’ll address the situation promptly. Customer satisfaction is core to how we operate.
Call to Action
Plan your next meal or event with Ma’s Cajun Meat Pies. Call +1 (318) 609-1070 to schedule pickup or delivery, or visit our kitchen at 1814 Louisiana 119, Natchez, LA 71456 for pickup orders. Let Ma’s bring authentic Louisiana flavors to your table.
